Shipping Policy

 

At House of Nihal Khera, we are committed to delivering our products quickly and safely to your doorstep. This Shipping Policy outlines the terms related to delivery and logistics.

1. Shipping Locations
We currently ship across India and a few international locations.. If you’re unsure whether we deliver to your area, please contact us before placing your
order.

2. Shipping Timeframes
Orders are typically processed within 1–2 business days.
Delivery timelines vary by location but generally fall within 3–7 business days for
domestic orders.
Delays may occur due to weather, high demand, courier issues, or unforeseen
circumstances.

3. Shipping Charges
Shipping costs are calculated at checkout and may vary based on location and order
value.
Free shipping may be offered on orders above a certain amount 

4. Order Tracking
Once your order is dispatched, you will receive:
A confirmation email with tracking details
Updates from the courier partner via email or SMS (where applicable)

5. Delivery Issues
Please inspect your package upon delivery. If it appears damaged or tampered with:
Do not accept the package if it is visibly compromised.
Report the issue immediately to our customer service team with photos and your
order number.

6. Incorrect Address or Non-Delivery
It is the customer's responsibility to provide a complete and accurate shipping
address
We are not liable for failed deliveries due to incorrect or incomplete addresses
Re-delivery requests may incur additional charges

7. Contact Us
For shipping-related queries or assistance:
📧 Email: houseofnihalkhera@gmail.com
📞 Phone: +918859310009